Sabrina Hogan

President of EleHealth

Sabrina Hogan joined Blue Cross and Blue Shield of Louisiana in 2019 to, among other roles, provide executive leadership for the development of its new subsidiary, EleHealth.

The purpose of this new Louisiana-based health care company is to help providers across the state improve the delivery and quality of more affordable health care through population health services. With 30 years of experience providing strategic leadership and driving continuous quality improvement in health care organizations, Hogan was a natural choice to lead EleHealth.

Hogan’s experience includes overseeing all direct care delivery programs and services for Blue Cross. She worked closely with the company’s provider assets and Clinical Operations division to apply a continuous-improvement approach to boost clinical quality, patient safety and patient satisfaction. This included in-house clinical programs and services, as well as work with network provider partners. Hogan helped Blue Cross leadership identify new business opportunities and implement best practices into our patient-facing programs.

Before that, Hogan’s experience included providing strategic leadership and driving continuous quality improvement in health care organizations. She came to Blue Cross from St. Francis Medical Group and St. Francis Medical Center in Monroe, where she held a variety of leadership roles. Most recently, Hogan was chief operating officer of the St. Francis Medical Group and vice president for medical staff services and health information management (HIM). In that role, she steered operational strategy and was responsible for recruiting, onboarding, credentialing and overseeing performance management for more than 50 multi-level health care providers. During Hogan’s time at St. Francis, the organization received Top Tier Distinction for Quality Performance from the Blue Cross and Blue Shield Association. She has also provided consulting services for patient access programs, clinical pathway development and case management redesign.

Hogan earned a Bachelor of Science degree in nursing and a master’s degree in nursing with a concentration in healthcare systems management from Loyola University in New Orleans. She was a National Baldrige Examiner from 2008-2010. This is a select group of professionals who evaluate applicants for the Malcolm Baldrige National Quality Award, which is the only Presidential award recognizing organizational performance excellence.

Leah Shackleton

Vice President, EleHealth Operations

Leah Shackleton joined EleHealth as vice president of operations in July 2022. In this role she is responsible for strategic planning, service development, implementation and growth of EleHealth services.

Shackleton has more than a decade of experience with organizations across the health care industry, most recently leading Strategy, Innovation, and Corporate Planning at Blue Cross and Blue Shield of Louisiana. She has broad experience in strategy development and implementation, innovation, continuous improvement, and large-scale change management programs.

She works collaboratively across organizations and leadership teams to discover and pursue opportunities for service excellence and to design and deliver breakthrough solutions to long-standing challenges. As a trusted ally and thought partner to senior executives, Shackleton works with both to propel organizations to new levels of growth and performance.

Shackleton holds an MBA from Harvard Business School and a BA in Neuroscience and Economic from Middlebury College.

Kristi Jones

Director, Population Health Services & Quality

Kristi Jones serves as director of Population Health Services for EleHealth. In this role, Kristi heads a team of Population Health leaders who work with affiliated practices to improve health quality, outcomes and value.

Jones is a registered nurse and a certified professional in healthcare quality. During her career of more than 20 years, she has developed a wide range of experience in clinic and hospital settings. Most recently, she served as director of Clinical Quality Management and Value Based Programs for Affinity Health Group.

Among other roles at Affinity, Jones lead population health services. She directed the implementation of requirements and reporting for all NCQA clinic recognitions and all applicable CMS programs. She also led quality improvement efforts on behalf of the Affinity’s clinics, including payor partner incentive programs, care management program, and monitoring of care-gap closures for all payors.

Jones earned an Associates in Science (Nursing) degree from Regents College of New York.

Sherri Joubert

Lead Operational Reporting & Data Analyst

Sherri Joubert serves as Lead Operational Reporting & Data Analyst for EleHealth. In this role, Sherri provides data and analytical support to all stakeholders of the organization through leveraging utilization and financial data from various sources. She is focused on providing meaningful reporting and data driven insights that deliver value and drive innovation.

Sherri previously served as Medicare Clinical Quality Program Manager at Anthem, Inc. where she helped expand value-based program participation in the Louisiana DSNP market and analyzed clinical data to assist in the development of quality improvement activities. During her career of more than 10 years at Blue Cross and Blue Shield of Louisiana, Sherri has developed a wide range of experience in Claims Operations, Audit and Value Based Care. Among roles served at BCBSLA, she most recently served as Manager, Accountable Care. In this role, she helped lead a team of analysts who delivered actionable information to providers to support the execution of the BCBSLA Value-Based Shared Savings Program.

Sherri earned a Bachelor of Science in Information Systems and Master’s in Business Administration from Louisiana State University. She is a certified Lean Six Sigma Black Belt, Certified Information Systems Auditor and is also designated as a Certified Healthcare Consultant and Professional, Academy for Health Care Management.

Lisa Nations

Director of Finance

Lisa Nations serves as Director of Finance for EleHealth.  In this role, Lisa provides financial leadership and manages the financial operations of EleHealth.  She is also responsible for financial planning, analysis and reporting and is focused on ensuring effective financial management and reporting for EleHealth. 

Lisa has 20 years of experience in both hospital and clinic financial operations, having most recently served as Director of Finance for the Franciscan Missionaries of Our Lady Health System in Monroe, which includes St. Francis Medical Center, St. Francis Medical Group and St. Francis Foundation.  She has a broad array of experience ranging from revenue cycle and payor reimbursement to more traditional accounting and finance functions. 

Lisa is a highly adaptive and process-driven healthcare financial professional providing reliable financial and analytical support to all key organizational stakeholders.  She works collaboratively across interdepartmental teams, leadership teams and other organizational stakeholders to accomplish operational and strategic goals.  Lisa earned a Bachelor of Business Administration in Finance and a Master of Business Administration from the University of Louisiana at Monroe.